From my point of view, the problem has been solved. surprise !!! The laptop screen also turned on. I installed this driver over the one installed by windows 10, it warned me that the driver I am going to install is older. I downloaded this driver which I thought fit my laptop: "Dell Latitude E 6410 Laptop Intel H D Graphics driver for windows 64 bit Download (43.64 MB)" from this page: "h t t p s: //". And, after many, many searches and attempts, about 10 hours wasted on the internet looking for solutions, I came up with the idea to install an old driver for windows 7, because I read that on windows 7 the laptop worked perfectly. I connected the TV to the laptop (with display port to HDMI converter), then I pressed the F n + F 8 keys to clone the screen and to be able to see what I'm doing, to try to fix the problem. After installing windows 10 on the dell e 6410 laptop (which I received for the online school) the screen turned black (due to the graphics card driver which was automatically installed when installing windows 10 and which is not compatible with the laptop). I wrote below with google translate, so sorry for the expression. If I get any info from him I'll update this post if this forum allows edits. I found the solution for him via Googling for many days and reading countless forum posts. Since he used the Hide Driver program he's had no problems. Just to be safe he saved the Hide Driver program, the old driver, an image of his Win10 installation and set a go back point. So, Win Update never changes the driver to the newer driver that doesn't work. He then used a program that I think is made by MS that hides the driver from Win Update.
I think his adapter is Intel.ĭowngrade the video driver to an old driver. Mine have N-V-I-D-I-A NVS 3100M display adapters. I have two i5 and one i7 E6410's without this problem. He discovered that he could use an external monitor with the new driver. Win Update would immediately install a newer video driver that would turn the screen black. Win10 worked OK until he connected to his Wi-Fi network. A friend of mine had this problem with an i3 E6410.
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